条约 / Terms & Condition
1.签订本契约时应缴付订金RM520,最少两人成团,在完成订房后7天内需缴出团金之50%,馀款需在出发前30天付清。
Deposit should be paid RM520 upon signing this contract ,minimum 2 persons as a tour. 50% of balance should be paid during room booking. Balance should be cleared 30 day before departure.
2.根据顾客需求变更行程后衍生之费用,由顾客支付,最终团费与涵盖项目,将注名在行程表上。
Any cost that occurs due to changes of itinerary upon customer’s request, shall be bear by customer,final amount and item will be listed at the itinerary.
3.小孩收费与大人同价。
Children will be calculated as the same as adult。.
4.团费支付方式仅限于汇款,支票或现金(MYR)。
Tour Fess only accept online transfer, cheque or cash payment(MYR).
5.配套住宿皆为本公司配合之饭店,顾客不能指定饭店。
The accommodations will be arranged by company. Customers are not allowed to request for specific hotel.
6.住宿若客满或无法定房,将以相同等级住宿取代。
If selected accommodation unavailable, others similar accommodation will be provided.
7.旅游期限是依据马来西亚与台湾官方公布可到台湾旅游的12个月内随时出发。
Travel period is within 12 months after Malaysia & Taiwan officially announce can travel abroad.
8.直至2022年2月16号因新冠疫情禁止前往台湾旅行,客户有权选择配套延期或退回团费。
Due to covid-19 pandemic, customer have the right to extend their package or refund the tour fee if malaysia & Taiwan are still not allow citizen to travel abroad on 16/2/2022.
9.客户订金可在合约期限截止前转换本公司其他旅游配套。
Customer deposit can be converted to other travel packages before the end of the contract period.
10.台湾国定假日以及农历春节期间加价。
Taiwan National Holidays & Chinese New Year’s price will increase.
每人 + RM50/天 Each Person + RM50/Day | |
Year 2021年 | Year 2022年 |
02月27~03月01日 和平纪念日3天
Feb 27~Mar 01 Peace Memorial Day 3 days |
02月26~28日 和平纪念日3天
Feb 26~28 Peace Memorial Day 3 days |
04月03~06日 儿童节、民族扫墓节4天
Apr 03~06 Children’s Day,National Sweep Festival 4 days |
04月02~05日 儿童节、民族扫墓节4天
Apr 02~05 Children’s Day,National Sweep Festival 4 days |
05月01日 劳动節 1天
May 01 Labor Day 1 day |
05月01日劳动節1天
May 01 Labor Day 1 day |
06月12~14日 端午节 3天
Jun 12~14 Dragon Boat Festival 3 days |
06月03~05日 端午节3天
Jun 03~05 Dragon Boat Festival 3 days |
09月18~21日 中秋节4天
Sept 18~21 Mid-Autumn Festival 4 days |
09月10~12日 中秋节4天
Sep 10~12 Mid-Autumn Festival 4 days |
10月14日 重阳节 1天
Oct 14 Chung Yeung Festival 1 days |
10月4日 重阳节 1天
Oct 04 Chung Yeung Festival 1 days |
10月9~11日 国庆日 3天
Oct 09~11 National Day 3 days |
10月8~10日 国庆日 3天
Oct 08~10 National Day 3 days |
11月12日 国父诞辰 1天
Nov 12 National Father’s Birthday 1 days |
11月12日国父诞辰1天
Nov 12 National Father’s Birthday 1 days |
12月20~29日 圣诞节 10天
Dec 20~29 Christmas 10 days |
12月20~29日 圣诞节 10天
Dec 20~29 Christmas 10 days |
**每个周五周六Every Friday and Saturday 2天 | |
每人 + RM150/天 Each Person + RM150/Day | 2022年 |
12月30~1月03日 跨年&元旦連假 4天
Dec 30~Jan 03 New Year’s Day & holiday 4 days |
1月31~2月6日 春節假期 7天
Jan 31~ Feb 6 Chinese New Year holiday 7 days |
- 非因旅行社之因素取消行程或解约
Termination of contract with reasons non-related to travel agencies.
通知解约的时间Period to inform for termination | 赔偿旅行社的费用 Amount required to pay |
出发前31天以前
31 days before departure |
出团金的30%
30% of Total Fees |
出发前8天至30天以內
8 to 30 Days before departure |
出团金的50%
50% of Total Fees |
出发前7天以內
7 Days before departure |
出团金的100%
100% of Total Fees |
*但旅行社如能证明其所受损害超过上述之标准者,得就其实际损害请求赔偿。
* If Come On Holiday Sdn Bhd is able to prove that the amount of loss is greater than what stated above, Come On Holiday Sdn Bhd may request for full reparation |
12.因旅行社之因素取消行程或解约
Termination of contract with reasons related to travel agencies.
11.1以行程安全为主要,例如发生战争,疫情,恐怖袭击,或天灾。根据中华民国警报等级,旅行社有权取消或变更行程。
For the safety purpose of the trip. In example: War, epidemic, terrorist attack, natural disaster. Travel agency remain the final decision depending on the danger level provided by the government of Taiwan. The travel agency has the right to cancel or change the itinerary.
13.旅游保险Travel Insurance(RM8 /pax人/day天)
在台湾本土发生之伤亡Casualties in Taiwan
保险内容Insurance includes: | |
意外伤害医疗保险Accident Insurance: | NT 200,000 |
意外身故及残障保险Accidental Death and Dismemberment (AD&D) Insurance | NT 2,000,000 |
重大烧烫伤保险: 限额为意外身故及残障保险金之25%
Severe burns Insurance: Limited to 25% of AD&D Insurance’s amount |
NT 500,000 |
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