条约 / Terms & Condition
1.签订本契约时,应缴付订金RM3000,在完成订房后7天内需缴出团金之50%,馀款需在出发前30天付清。
2.根据顾客需求变更行程后衍生之费用,由顾客支付,最终团费与涵盖项目,将注名在行程表上。
3.出发时满两岁占床之小孩收费与大人同价;出发时未满两岁不占床之小孩可折扣30%。
4.团费支付方式仅限于汇款,支票或现金(MYR)。
5.因考量客户航班时间差异,配套最后一天都仅有安排送机。
6.配套住宿皆为本公司配合之饭店,顾客不能指定饭店。
7.住宿若客满或无法定房,将以相同等级住宿取代。
8.旅游期限是依据马来西亚与台湾官方公布可到台湾旅游的12个月内随时出发。
9.直至2022年1月1号因新冠疫情禁止前往台湾旅行,客户有权选择将配套延期或退回团费。
10.台湾国定假日以及农历春节期间加价。
每人 + RM50/天 | |
2021年 | 2022年 |
02月27~03月01日 和平纪念日3天 | 02月26~28日 和平纪念日3天 |
04月03~06日 儿童节、民族扫墓节4天 | 04月02~05日 儿童节、民族扫墓节4天 |
05月01日 劳动節 1天 | 05月01日劳动節1天 |
06月12~14日 端午节 3天 | 06月03~05日 端午节3天 |
09月18~21日 中秋节4天 | 09月10~12日 中秋节4天 |
10月14日 重阳节 1天 | 10月4日 重阳节 1天 |
10月9~11日 国庆日 3天 | 10月8~10日 国庆日 3天 |
11月12日 国父诞辰 1天 | 11月12日国父诞辰1天 |
12月20~29日 圣诞节 10天 | 12月20~29日 圣诞节 10天 |
每人 + RM150/天 | 2022年 |
12月30~1月03日 跨年&元旦連假 4天 | 1月31~2月6日 春節假期 7天 |
11. 非因旅行社之因素取消行程或解约
通知解約的時間 | 賠償旅行社的費用 |
出發前31天以前 | 出團金的30% |
出發前8天至30天以內 | 出團金的50% |
出發前7天以內 | 出團金的100% |
*但旅行社如能證明其所受損害超過上述之標準者,得就其實際損害請求賠償。 |
12. 因旅行社之因素取消行程或解约
13. 旅游保险(RM8 /人/天)
在台湾本土发生之伤亡
保险内容: | |
意外伤害医疗保险: | NT 200,000 |
意外身故及残障保险: | NT 2,000,000 |
重大烧烫伤保险: 限额为意外身故及残障保险金之25% | NT 500,000 |
Terms & Condition
1. Deposit should be paid RM3000 upon signing this contract. 50% of balance should be paid during room booking. Balance should be cleared 30 day before departure.
2. Any cost that occurs due to changes of itinerary upon customer’s request, shall be bear by customer,final amount and item will be listed at the itinerary.
3. Children who is 2 years old need to take beds of children, will be calculated as the same as adult.;Children who is 2 years old without bed of the child, will be given discount 30%.
4. Tour Fess only accept online transfer, cheque or cash payment (MYR).
5. Due to difference in flight time between customers, the last day will only be scheduled for airport drop off
6. The accommodations will be arranged by company. Customers are not allowed to request for specific hotel.
7. If selected accommodation unavailable, others similar accommodation will be provided.
8. Travel period is within 12 months after Malaysia & Taiwan officially announce can travel abroad.
9. Due to covid-19 pandemic, customer have the right to extend their package or refund the tour fee if malaysia & Taiwan are still not allow citizen to travel abroad on 1/1/2022.
10. Taiwan National Holidays & Chinese New Year’s price will increase.
Each Person + RM50/Day | |
Year 2021 | Year 2022 |
Feb 27~Mar 01 Peace Memorial Day 3 days | Feb 26~28 Peace Memorial Day 3 days |
Apr 03~06 Children’s Day,National Sweep Festival 4 days | Apr 02~05 Children’s Day,National Sweep Festival 4 days |
May 01 Labor Day 1 day | May 01 Labor Day 1 day |
Jun 12~14 Dragon Boat Festival 3 days | Jun 03~05 Dragon Boat Festival 3 days |
Sept 18~21 Mid-Autumn Festival 4 days | Sep 10~12 Mid-Autumn Festival 4 days |
Oct 14 Chung Yeung Festival 1 days | Oct 04 Chung Yeung Festival 1 days |
Oct 09~11 National Day 3 days | Oct 08~10 National Day 3 days |
Nov 12 National Father’s Birthday 1 days | Nov 12 National Father’s Birthday 1 days |
Dec 20~29 Christmas 10 days |
12月20~29日 圣诞节 10天 Dec 20~29 Christmas 10 days |
Each Person + RM150/Day | 2022 |
Dec 30~Jan 03 New Year’s Day & holiday 4 days | Jan 31~ Feb 6 Chinese New Year holiday 7 days |
11. Termination of contract with reasons non-related to travel agencies.
Period to inform for termination | Amount required to pay |
31 Days before departure | 30% of Total Fees |
8 to 30 Days before departure | 50% of Total Fees |
7 Days before departure | 100% of Total Fees |
* * If Come On Holiday Sdn Bhd is able to prove that the amount of loss is greater than what stated above, Come On Holiday Sdn Bhd may request for full reparation。 |
12. Termination of contract with reasons related to travel agencies.
12.1 For the safety purpose of the trip. In example: War, epidemic, terrorist attack, natural disaster. Travel agency remain the final decision depending on the danger level provided by the government of Taiwan. The travel agency has the right to cancel or change the itinerary.
13. Travel Insurance(RM8 /pax/day)
Casualties in Taiwan
Insurance includes: | |
Accident Insurance: | NT 200,000 |
Accidental Death and Dismemberment (AD&D) Insurance | NT 2,000,000 |
Severe burns Insurance: Limited to 25% of AD&D Insurance’s amount | NT 500,000 |
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